Refund policy

Shipping Returns & Policy-Pricing - Use of Distribution

We appreciate Your orders. Orders from Skelcore must comply with all requirements and be accepted by US to constitute a sale. We reserve the right not to complete a sale in Our discretion. When You purchase from us, You agree to provide accurate, complete information and You agree that, if we have used the information You provided to deliver an order, We are not responsible if We put it with the shipper according to Your instructions.

We accept credit card payment (Visa and MasterCard), Klarna and PayPal. We may offer additional payment solutions in our discretion. You will be charged when Your order is shipped. A temporary hold will by placed on Your payment method until We send You tracking information for Your order. If We do not fulfill Your order, the hold on Your payment method will be removed. In the event of a refund, We will refund You via the payment method You used to make Your purchase. We also may accept other forms of payment, such as check or money order or cash on delivery, but We are not required to do so and only do so where availability is specifically provided for elsewhere on Our Website.

Cancellation

You may only cancel an order before the handling and shipping process has started. If You timely cancel an order, Your purchase price and shipping will be refunded. If You cancel after handling or shipping has started, You must wait to receive the product and go through the Returns process.

Shipping

Orders usually ship within five (5) to seven (7) business days. Saturday delivery and express shipping may not be available; We reserve the right to offer these options in Our discretion. Shipping dates are subject to change without notice, and We do not guarantee delivery by a particular date or holiday. Shipping may take as long as ten (10) days inside the United States, and longer for international shipments. Additional costs and fees apply to international shipments. You are responsible for customs, duties and taxes on Your purchases. Order tracking may be available in Our discretion.

You must provide Your physical street address, since We may not be able to deliver to a post office box. We do not require proof of signature for delivery; You are responsible to be available for receipt of Your package and agree that the package may be left at Your stated destination address in Our or the carrier’s discretion. We ship with a variety of carriers and have discretion to choose which carrier is appropriate for the circumstances of Your order.

We may, for example, use the following carriers: USPS, UPS, FedEx, and DHL. If the carrier provides a tracking number, We will update Your order or inform You about this information, if appropriate and possible. Please note that some orders using USPS mail will not have tracking numbers.

Shipping rates vary depending on the products or services You purchase and Your location. Shipping rates are subject to change without notice. Additional shipping charges may apply for international orders or heavy items.Force Majeure

Sometimes unforeseen events may delay Your shipment or our providing of Skelcore Services, like extreme weather, internal or vendor-related delays, acts of god, government regulations or actions, pandemic and so forth, shipments or Service availability may be delayed or compromised. You agree that We are not liable for anything that results from these things that are outside Our control or not a result of Our intentional acts or omissions.

Risk of Loss on Orders

You may return an unused item within 30 days of purchase. If a product We ship is refused or returned to Us for any reason (except where We determine the product was defective when Risk of Loss passed), You are responsible for the original shipping and handling costs and fees – these are not refunded. We only refund You the purchase price. All returned items may be subject to a ten percent (10%) restocking fee in Our discretion.

Gift cards are not returnable or refundable.

If You purchased clothing that does not fit and is unused with original packaging and tags, then You may exchange it. We will determine if it is in new condition on return and, if it is, You may exchange it for a different size. Restocking fees may apply to this exchange and You may have to pay return shipping.

Risk of loss on Returns

We do not take title to returned items until We receive the item. At Our discretion, a refund may be issued without requiring a return, but We do not take title to the refunded item at all. You can donate an item that is not defective, but You agree to destroy any item that is defective that We do not require You to return to us.

Product Descriptions

We try to be as accurate as possible in Our product descriptions, but We do not warrant that product descriptions or other content of any Skelcore Service is accurate, complete, reliable, current, or error-free. If a product offered by Us itself is not as described, Your sole remedy is to return it in unused condition, and You waive any other rights and remedies.